Here’s the English translation of the provided text:
1. Introduction
This policy describes how Kontas AI Solutions SRL manages the delivery of contracted services, ensuring transparency and clarity for all our clients.
2. Order Confirmation
After placing an order for services, the Company will confirm the order via email or phone, specifying the details of the requested services and delivery terms.
3. Delivery Time
The delivery time of services varies depending on the complexity and nature of the contracted services. Specific terms will be established in the contract signed with the client.
4. Delivery Methods
Services will be delivered through the following methods:
- Electronically (email, online platforms)
- Face-to-face meetings (at the client’s or Company’s office)
- Other mutually agreed methods
5. Modifications and Cancellations
Clients can request modifications or cancellations of contracted services under the terms and conditions specified in the contract. Modifications may affect the delivery time and costs of services.
6. Liability
The Company commits to delivering services according to the agreed terms. In case delivery cannot be made as specified, the Company will inform the client and offer alternative solutions.
7. Contact
For any questions or requests regarding service delivery, please contact us at:
- Email: office@kontas.ro
- Phone: 0724 205 501
- Address: Str. Raristei nr 7 sector 2 Buchares
